1. Information We Collect
We respect your privacy and only collect information essential for fulfilling your subscription:
- Contact Information: Your email address and, optionally, your WhatsApp phone number to deliver account credentials and support.
- Payment Information: Financial details are processed exclusively through secure, encrypted, PCI-DSS compliant payment gateways. We never see or store full credit card numbers.
- Technical Connection Logs: Temporary IP connection timestamps used solely for load balancing and preventing unauthorized multi-stream abuse.
2. How We Use Your Information
We use your information exclusively to: (1) Generate and email your streaming login credentials, (2) Provide customer support via WhatsApp or email, and (3) Send optional renewal notifications before your one-time subscription expires. We never sell, rent, or trade your personal information to third parties.
3. Data Retention and Security
We employ industry-standard 256-bit SSL encryption across our entire website. Customer account records are securely archived and can be permanently deleted upon request by contacting support@goldiptv.shop.